Ordering & Delivery

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All orders are placed through PayPal. The PayPal Shopping Cart is hosted on the secure PayPal servers and is not handled by TFM. No financial information is divulged to TFM. PayPal is an established company and trusted by name brands to handle customer purchases online.

For more information about shopping with PayPal: buying overview

PayPal accepts the following credit cards, and you do not need a PayPal account to use one of these cards.

Credit Caard Logos

Our step by step walkthrough

To order a miniature;

  • Click on the 'add to cart' button below the photo of the miniature.
  • This will bring up a new window with the secure PayPal cart.
  • Quantity can be adjusted while on the cart page.
  • You can close the cart page, and reopen it at any time with the 'view cart' button which appears on each store shelf page. Or leave it open while you shop.

Order a miniature with options;

  • Miniatures may have 'options', such as; the material it will be cast in, bundles of multiple miniatures, or changes to the configuration of a multi-part kit (like having various heads, arms, weapons etc. to choose from).
  • Click on the small arrow to the side of the option to show a drop down list of all options available.
  • Click on the option you want.
  • If there is more that one option box, do the same.
  • Then click 'add to cart'.
  • Adjust quantity in the pop-up cart page.
  • If you do not pick an option the 'default' will be used.

Paying for your order

  • When you have all the stuff you want, go to the shopping cart (if the cart is not open in a tab or window, click 'view cart' on one of the store's 'shelves' to open it)
  • Double check your shopping cart to make sure you have everything you want.
  • Fill in the 'Estimate shipping and tax' box. Either with your zip code (USA) or select 'Ship outside U.S.' to bring up a drop down menu of countries.
  • Now click either the 'checkout' or 'checkout with PayPal' option. The way TFM has configured the account the go to the same checkout page.
  • When checking out you can sign into your PayPal account (the default option) to pay, or;
  • If you do not have a PayPal account click the 'Don't have a PayPal account?' option which will bring up a standard credit card form. Fill in all your card details, phone, email, and click 'review and continue'. Note: you'll also get the option to sign up to PayPal at the bottom of the form, but it is not required.
  • Review order and confirm.
  • All done, a confirmation email will be sent to your registered PayPal email address, or the email you put into the credit card form.

Shipping Rates

TFM charges a flat shipping rate based on the value of the order.

USA - Flat Rate
Value of Order (USD) Rate(USD)
$00.01 - $15.00 $6.50
$15.01 - $45.00 $8.75
$45.01 - $75.00 $12.50
$75.01 - $99.99 $15.75
$100.00 and up FREE

USA orders of $100 or more will be shipped for FREE

World Wide - Flat Rate
Value of Order (USD) Rate(USD)
$00.01 - $15.00 $10.50
$15.01 - $30.00 $12.25
$30.01 - $70.99 $16.50
$71.00 - $249.99 $19.25
$250.00 - and up FREE

International orders of $250 or more will be shipped for FREE

Packing

All Orders are securely packaged for shipping.

Delivery Times

Miniatures are 'cast on order', and this take a little extra time compared to in stock items (putties etc.). Usually we ship your freshly cast miniatures within two weeks, but please allow 28 days for delivery.

If you have any problems please post in the forums, or fill in this form: Contact TFM